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At My Little Room, quality is a priority. We carefully select the brands we offer not only for their aesthetics but also for their durability.
In case of defects or quality issues, the warranties provided by the brands can ensure free repairs or replacements. Your satisfaction is our utmost priority.
Browse here the durations and conditions of the warranties offered by the brands we carry.
These warranties apply only to furniture purchased on our website or in our store. We cannot enforce warranties for furniture purchased from other retailers.
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Wear parts such as blades, wheels, seals
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos of the visible defect and the entire item
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Warranty duration
5 years
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Covered by warranty
Material and/or construction defects
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Not covered by warranty
Damages resulting from improper use: abnormal loading, deterioration by substances, improper maintenance, repairs carried out by third parties, incorrect assembly, failure to follow instructions.
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
5 years
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Covered by warranty
Manufacturing defects and material failures
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Not covered by warranty
Normal wear and tear, cut marks, scratches, or other damages caused by improper use, impacts, or discoloration due to incorrect usage or handling
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects, product-related breakage
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Not covered by warranty
Wear and tear marks, any damage resulting from misuse of the product and/or breakage
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
3 years
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Covered by warranty
Production or material defects
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Not covered by warranty
Wear and tear, mishandling/misuse, careless treatment, color variation between furniture items of the same color or prints, accidents, or other circumstances for which the buyer is responsible
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
1 year
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Parts availability time
2 years
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Covered by warranty
Damages occurring during the opening or set up the item
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Not covered by warranty
Damages caused by the customer
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
5 years on all beds and mattresses. 2 years on other furniture
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Natural wear and tear or inappropriate use
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos of the damaged piece
• Photos of the 2 labels on the packaging
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Warranty duration
5 years for materials. 1 year for finishes
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Covered by warranty
Structural defects, faulty mechanisms, or manufacturing defects
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Not covered by warranty
Normal wear and tear, failure to follow assembly, use and care instructions supplied with the product
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
5 years
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Covered by warranty
The construction, windows, and hardware (hinges, screws, eccentric screws, and wooden dowels
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Not covered by warranty
Scratches and damages to the coating after assembly
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Production and/or material defects
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Not covered by warranty
Normal wear and tear, errors, or damage caused by improper use, lack of maintenance, or unauthorized modifications
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Parts availability time
5 years
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Covered by warranty
A manufacturing defect, an assembly-related flaw, a missing piece, a finishing defect, non-compliance with usage requirements
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Not covered by warranty
Finishing defects occurring after the assembly of the furniture or defects arising from usage
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
3 years for all wooden and metal parts
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Covered by warranty
Faults and defects in materials and construction
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Not covered by warranty
Normal wear and tear, misuse, failure to follow the assembly, use, and care instructions supplied with the product
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos of the issue
• Furniture production number (on the furniture base, for example 126-101114)
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Warranty duration
5 years for all beds and mattresses. 2 years for slatted bed bases
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Covered by warranty
Manufacturing defects and material failures
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Not covered by warranty
Wear and tear, color changes, or squeaking due to climate
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Photos or videos of the visible defect and the entire item
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Mishandling or misuse
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos of the visible defect and the entire item
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Warranty duration
3 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Incorrect assembly, wear and tear, and improper use
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Incorrect assembly or improper use
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
5 years
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Parts availability time
5 years
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Covered by warranty
Non-conformity defects
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Not covered by warranty
Improper use, mishandling errors, misuse, Non-conformity defects appearing 2 years after delivery
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
5 years for materials. 1 year for finishes
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Covered by warranty
Structural defects, faulty mechanisms, or manufacturing defects
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Not covered by warranty
Normal wear and tear, failure to follow assembly, use and care instructions supplied with the product
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
5 years
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Parts availability time
5 year
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Wear resulting from daily use
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
All damages not attributable to external influences
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Not covered by warranty
Damages caused by external influences such as careless handling
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing and compliance defects
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Not covered by warranty
Damages from use or handling
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Damages from use or handling
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
• PO number (placed on a white sticker on the furniture and on a label attached to the boxes)
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Warranty duration
3 years
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Covered by warranty
Manufacturing and material defects
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Not covered by warranty
Improper assembly or inappropriate use, natural wood discoloration
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos of the visible defect and the entire item
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Warranty duration
2 years
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Parts availability time
2 years
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Covered by warranty
Manufacturing and compliance defects
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Not covered by warranty
Normal product wear
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Wear and tear, mishandling or misuse
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing defects
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Not covered by warranty
Normal or accidental wear of the product
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Manufacturing and material defects
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Not covered by warranty
Normal wear and tear, use, maintenance, storage, or exposure contrary to recommendations, natural variations in wood or felt
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Any material or manufacturing defect in the context of normal use: Structural defects, faulty mechanisms, or manufacturing defects
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Not covered by warranty
Normal wear and tear, improper use, incorrect assembly, accidents, negligence, unauthorized modifications
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
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Warranty duration
2 years
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Covered by warranty
Structure breakage, damaged screws, scratches on panels upon box opening
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Not covered by warranty
Damages during assembly
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Process
Contact My Little Room customer service and provide the following items:
• Order number
• Description of the defect and its origin
• Photos or videos
Date of last modification: March 2024