Introduction

As we place great importance on the protection of your data and privacy, we have developed this privacy policy to explain the measures we implement in this regard when you browse our website www.mylittleroom.ch.

Who are we and how can you contact us?

My Little Room SA is the name of our company. For any questions related to the processing of data associated with the website www.mylittleroom.ch, you can contact us by post at the following address: My Little Room SA, Route des Jeunes 59, 1212 Grand-Lancy. You can also contact us via our contact form.

What is our role in data protection?

When you browse our website, we may process some of your personal data. In accordance with the FADP, we are the data controller.

When and how do we collect your data?

From the moment you first interact with our website, we collect data (e.g., to determine whether you consent to the use of cookies).
You also provide us with your data when you contact us (e.g., via our contact form), when creating your customer account, or when using our online store.

What categories of data do we process?

Depending on your navigation on our website, we may process the following categories of data about you:

Contact data

We collect your contact data, especially when you create a customer account, subscribe to our newsletter, contact us via our contact form, or place an order through our online store. In this context, we process in particular your first name, last name, address, phone number, and email address.

Account data

In the context of using your customer account, we process specific data related to your interactions with the services provided on our website. This includes your wishlist, order history, downloadable items, or newsletter subscription.

Financial data

When you place orders via our online store, we process your financial data. This includes payment details. However, the actual payment method data is processed exclusively by our partner. We do not process credit card numbers or CVC codes.

Internet and connection data

For technical reasons and to improve our website, each use of it generates certain data, including your IP address, information about your internet service provider and device operating system, referrer URL, browser used, date and time of access, and the content viewed during your visit.

Other data

When you contact us, especially via the contact form on our website, we may process other personal data you choose to share with us. This includes the content of your message, voluntarily provided information, and any attachments.

Why do we process your data?

We process your data in order to communicate with you, particularly to respond to your requests and the exercise of your rights, as well as to inform you about our services and offerings. We also process your data to handle your orders. Furthermore, we use your personal data to generate traffic statistics that help improve our website. Lastly, we process your personal data to comply with laws, regulations, and recommendations issued by authorities.

Do we make automated individual decisions?

In the course of our activities, we use various digital tools for operational management. These tools are intended to centralize and structure processes, improve efficiency, and ensure the quality of our services. It is important to note that we do not make any automated individual decisions using these tools.

What are your rights?

Your rights vary depending on the specific circumstances and may be subject to exceptions. In general, the FADP provides for the following:

• You have the right to access your data.
  
• You have the right to request the delivery or transmission of your data in a commonly used electronic format.
  
• You have the right to have inaccurate data corrected.
  
• You have the right to object to the processing of your data.
  
• You have the right to request the deletion or destruction of your data.
  
• You have the right to demand that an automated individual decision be reviewed by a human being.
  

How do we secure your data?

We take appropriate security measures, such as encryption, to ensure the security of your personal data and to guarantee its confidentiality, integrity, availability, and traceability. Unfortunately, data security can never be fully guaranteed. If you believe your personal data has been compromised, please contact us immediately.

Where is your data stored?

The personal data we collect is stored on our premises as well as in data centers operated by our service providers.

How long do we retain your data?

We process your personal data for as long as necessary to fulfill the purpose of the processing, for as long as we have a legitimate interest in retaining it (e.g., to assert our rights, for archiving purposes, or to ensure IT security), and for as long as we are legally required to keep it. For certain data, the retention period may be ten years. Once these periods have expired, we destroy your personal data.

Who do we share your data with?

Managing our website involves working with specialized external service providers, particularly for its development, maintenance, and hosting. We collaborate with recognized providers in their respective fields to ensure the proper functioning of our website and, more generally, the quality of our services. As part of these collaborations, it may be necessary to share your data with our providers. Please rest assured that such data sharing is strictly limited to what is necessary and is carried out in accordance with the legal framework. When personal data is transferred to a service provider located outside Switzerland or the European Economic Area (EEA) and that provider does not offer an adequate level of data protection, we require them to commit to complying with applicable data protection laws (we use the European Commission’s revised Standard Contractual Clauses for this purpose), unless the provider is already subject to a legally accepted framework ensuring data protection (such as the Swiss-US Data Privacy Framework), or unless we can rely on an exception.

What cookies do we use?

Our website uses cookies. For each service, you can access the list of cookies by clicking “Manage services” in our cookie banner.

What about social media?

We operate our own pages on social media and other platforms (e.g., Facebook, Instagram, Pinterest). When you interact with us on these platforms — by communicating, commenting, or sharing content — we collect data primarily to communicate with you. For more information about how these platforms process your data, please refer to their respective privacy policies. There you will also find information about the countries in which your data is processed, your rights of access and deletion, and other rights, as well as how to exercise them or request more information.

Final provisions

Updated on August 5, 2025