SHIPMENTS WITHIN SWITZERLAND:
Orders above CHF 150.- (<30kg – except furniture) : Free Delivery within Switzerland via DPD.
* Delivery of items below 30kg: DPD or SWISS POST.
* Delivery of items above 30kg: Professional Carrier Service, with delivery to your floor and in the room of your choice.
* Free shipping offer only concerns one time full order delivery. Shipping costs apply should you wish to receive your order in separate shipments.
* Regarding furniture deliveries: if absent on the appointed day of delivery, costs will apply for a second time delivery of your order.
ITEMS IN STOCK:
• All items in stock are dispatched within 24h following your the order (or after reception of bank wire transfer).
• FOR ITEMS BELOW 30kg: Delivery via DPD or SWISS POST (from Monday to Friday, outside Bank Holidays).
* DPD: Delivery within 24 to 48 hours for orders placed and paid by 1 PM. Thanks to DPD Predict you will then receive an email allowing you to interactively select the required delivery day.
* SWISS POST - Economy: Delivery within 24H to 48H for orders placed and paid by 1 PM. In case of absence, you can pick-up your order at the nearest SWISS POST office.
* SWISS POST - Priority: Delivery within 24H for orders placed and paid by 1 PM. In case of absence, you can pick-up your order at the nearest SWISS POST office.
• FOR ITEMS ABOVE 30kg:
* Delivery of furniture in Switzerland is provided by a professional carrier, to your floor, to your door and in the room of your choice.
* For furniture in stock : our carrier will contact you within 3 working days following your order to make a delivery appointment.
* For furniture orders (not in stock): a delivery time frame is indicated at the top of the item’s page under "Availability".
* Your order is dispatched once complete (when all of the ordered items are available).
ITEM ON ORDER:
• Items that are not in stock will be dispatched within the delivery time frame specified under "Availability" at the top of the product page and in your cart: under overview of your order. Please note these timings are only estimates. We will always do our best to dispatch your orders as quickly as possible, but production delays may occur at our manufacturers, that could extend the estimated availability time of your order.
• You will be notified of a date of delivery via e-mail once we have more precise detail on the availability of your order.
• Orders are dispatched only once all ordered items are available.
• You can also choose our furniture assembly service by checking the box in the lower part of the product description. Your furniture will be assembled directly at your home in the room of your choice by a professional team the day of the delivery.
• This service can also be booked after you have placed your order. Just choose from the options below and make sure that the selected furniture assembly service corresponds to the product.
DISPOSAL OF OLD FURNITURE:
• For a furniture order, we offer a disposal of old furniture service and recycling in a eco-friendly manner.
• For more information regarding this service and costs, please contact us: firstname.lastname@example.org.
• We ship to all EU countries as well as Norway, the United States, Canada, Russia and Singapore. For all other destinations, please contact us.
• Delivery times for countries outside Switzerland can be found in our Terms and Conditions.
• For orders delivered outside Switzerland, all prices are automatically displayed without taxes (Swiss VAT 7.7%).
• Customs duties and local taxes will be borne by the recipient and will be claimed upon delivery.
• Our furniture assembly service is not available outside Switzerland.
• Deliveries outside Switzerland are Sidewalk deliveries. For a door to door delivery, please email us at: email@example.com